昨天收到搬瓦工发来的邮件,说预计这个月 26 号将会对 CN2 GIA 方案进行迁移,将暂时迁移到 CN2 GT 机房,然后对 CN2 GIA 机房进行维护,维护完成后将重新迁移回 CN2 GIA 机房,且 IP 会恢复为你在 CN2 GIA 机房的原 IP。
具体来说,将在 3 月 26 日零点进行迁移,迁移需要 3 到 7 天的世界,且维护完成后会另行发邮件通知。补偿的一个月时间将在 3 月26 日自动添加,无需额外申请。此外,如果需要对 GIA 方案退款的,也可以发工单申请退款,客服将会手动为你操作退款。
下面是邮件原文:
Dear Bandwagon Host Customer,
You are receiving this service alert because you have an active CN2 GIA VPS with us.
First of all, we would like to thank you for being our valued customer and trying out our Beta CN2 GIA service. Our team has put in many months of work to make this plan available to you, and we are happy we were finally able to launch it recently as beta/preview service.
Unfortunately, after the initial successful deployment of our first rack with China Telecom, we became aware of an administrative issue – which to date we were not able to overcome. We feel that in order for us to provide truly premium and stable service, we must take corrective action before CN2 GIA plans go in full production.
However, the way for us to solve this issue requires us to perform two migrations of all VPS instances on CN2 GIA BETA plan.
Therefore, on Monday, March 26, at 00:00 AM PST (midnight Los Angeles time) we will be migrating your CN2 GIA BETA VPS over to our currently deployed CN2 GIS (GT) service. The downtime will be between 5-20 minutes per VPS, and IP address of your VPS will be changed during this migration.
Once this initial migration is complete, we will coordinate with China Telecom to resolve the outstanding issue. We estimate that it will take us between 3-7 days to complete this task, and after that we will be ready to move all affected clients back to our CN2 GIA network. After reverse migration is done, your VPS will be assigned its original IP address.
We will be sending an additional notification once we determine exact date and time of the reverse migration.
To compensate for the inconvenience this causes, we will be adding 1 month of free service to all affected clients. This extension will be applied on Monday, March 26. You do not need to do anything to receive this bonus.
If instead you would like us to refund your order in full, feel free to get in touch with us via support tickets and we will be happy to accommodate your request. Should you receive an automatic reply pointing you to the refund page, simply respond to that message that you would like a manual refund, and your ticket will be processed within 24 hours.
With kindest regards,
Daniel Clay
Bandwagon Host/IT7 Networks Inc